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Plus Point Program FAQ

What is the Plus Point Program?

To thank you all for your support and to offer future incentives to you we wanted to give something back, this is why we have launched this great Plus Point Program. 

Our Plus Point Program is as simple as it sounds. While shopping on-line at Videogamesplus.ca you will earn Shopping Points for the money you spend. 

Once earned, you'll be able to use those points to pay for future purchases at Videogamesplus.ca 

The Reward Point Program began on June 4th, 2014 . All purchases made after that date will earn points.

Pre-orders or unshipped orders in the system prior to June 4th, 2014 will be given points manually. No need to re-order pre-orders.

How does the program work?

When an order is placed, the total amount of the order (before taxes and shipping) will be used to calculate the amount of points earned. These points are added to your Shopping Points account as pending points. 

All pending points are listed in your Shopping Points account and will stay there until approved/confirmed by Videogamesplus.ca. 

Once any pending points have been approved, they will be released and your account will be credited with the value of those points. Ready for you to spend on whatever you want. 

You must login to your account in order to view the status of your points. 

During the checkout process you'll be able to pay for your order with your points balance.

Guest’s that checkout will not earn points unless they open an account.


Points and Values


Currently, for every $1.00 spent at Videogamesplus.ca the number of points you'll earn is: 10 points

The example below will help you determine the value of your points:
          Product Cost:  $100.00
          Number of Points Earned:  1000

Some items offer multiple times the points (x2-x10) so you can earn points even faster.

Please note, we reserve the right to make changes to the above rate at any time without prior notice. The rate shown here will always be current.


Redeeming Points
If you have a balance in your Shopping Points Account, you can use those points to pay for eligible purchases made at Videogamesplus.ca.
 
During the checkout process, on the same page that you select a payment method, there will be a dropdown box to select the amount of points you wish to redeem

 Please note, you will still have to select another payment method if there is not enough in your Shopping Points Account to cover the cost of your purchase. 

Continue the checkout procedure and at the confirmation page you'll notice that the value of the points redeemed will have been credited towards your order. Once you confirm your order, your Shopping Points account will be updated and the points used deducted from your balance. 

Note that any purchase made by redeeming points will only be rewarded with additional points for the amount spent other than points.

Minimum points
Currently, a minimum balance of 4000 points ($5.00) is required before you can redeem them. 
We strongly advise you to check this page often as we may make changes to this policy.

Points are redeemed in the following tiers :

4000 = $5.00
8000 = $10.00
16000 = $20.00
40000 = $50.00
80000 = $100.00

Maximum points per order
Maximum 80000 Plus points ($100.00), you can use per order.

Plus points for fees?
No. The Plus points for your purchase will be calculated net of delivery costs.

Plus points for taxes?
No. The Plus points for your purchase will be calculated before taxes.

Plus points for promotions?
Yes. For the calculation of the Plus points and special offers will be considered.

Plus Points for purchases paid for with Plus Points?
Yes, but you only get points for the yet to be paid for orders.

Earn Plus points
The "word-of-mouth" advertising is the best advertising there is.
Of your recommendations will benefit not only us, but also by you Plus points.


If you have recommended a new customer who makes his or her purchase, he or she must give your registered email address in the provided referral box when opening a new account.


After a completed and shipped sale , you will receive 500 Plus points for the referral.

Product Restrictions
There is currently no exchange of Plus points possible.

Products with restrictions
There are no restrictions on the use of Plus points.

Terms of Service
These Plus points are available only to registered customers online at videogamesplus.ca
Plus points can be acquired only for online purchases and re-exchanged, which are made in the online shop.
Plus points are personal to the registered customer and not transferable to other customers.
Plus points can not be exchanged for cash or sold.
Plus points are not awarded for cancelled orders, or returned items.
When shopping with Plus points you need to select another payment method if the value of the Plus points are not enough.
When calculating the points taxes, shipping costs, delivery and other fees are NOT BE CONSIDERED (unless elsewhere in the FAQ is something else).


The Plus-point program is a voluntary additional service and is not an integral part of the product range. A legal claim to the grant (except for conversion of purchase vouchers) does not exist. We reserve the right, without notice and to make changes to the conditions for the Plus program or the program entirely.


It is advisable to check these guidelines periodically as we reserve the right, without notice and to make changes to the conditions for the Plus program.

When problems occur :
For questions or problems with our Plus Point Program, please send us a mail to:
customerservice@videogamesplus.ca Include as much information as possible.